Our Services
we are dedicated to providing a wide range of services to meet the needs of our clients. From web design and development to digital marketing and social media management, we offer comprehensive solutions to help businesses thrive in the online world. Our team of experts is committed to delivering exceptional results and exceeding client expectations.

Crowd Control Specialists

View more

Private Security Officers

View more

Armed Security Professionals

View more

Private Investigators

View more

Private Forensics Experts

View more

Cybersecurity Professionals

View more

Private Tactical Teams (Private TAC)

View more

Q&A
  • Q: What is the on-boarding process for new clients?
A: The on-boarding process begins with an initial consultation to understand the client's needs and goals. This is followed by a detailed assessment of their security requirements, after which we develop a customized security plan. Clients are then introduced to their dedicated account manager who oversees the implementation of services.
  • Q: How do you assess a client's security needs?
A: We conduct a thorough analysis of the client's environment, identifying potential risks and vulnerabilities. This includes site inspections, threat assessments, and discussions with key stakeholders to ensure we have a comprehensive understanding of their security needs.
  • Q: What happens after the security plan is developed?
A: Once the security plan is developed, we present it to the client for approval. Upon approval, we schedule the implementation of security measures, which may include deploying personnel, installing equipment, and setting up monitoring systems. The client is kept informed throughout this process.
  • Q: How is the implementation of security services managed?
A: The implementation is managed by a dedicated project team that ensures all security measures are installed and operational. This team coordinates with the client to minimize disruption and ensures all systems and personnel are functioning as intended.
  • Q: What kind of training do your security personnel receive?
A: Our security personnel undergo rigorous training, which includes physical security, emergency response, customer service, and specialized training relevant to their specific roles. This ensures they are well-prepared to handle any situation that may arise.
  • Q: How do you ensure ongoing quality and effectiveness of your services?
A: We conduct regular audits and evaluations of our services. This includes performance reviews, feedback sessions with clients, and continuous training for our personnel. Adjustments are made as necessary to maintain high standards of service.
  • Q: How does invoicing work for your services?
A: Invoicing is handled through our secure billing system. Clients receive detailed invoices that outline the services provided, the duration, and the associated costs. Payment terms are clearly specified in the service agreement. Clients can contact our billing department for any questions or clarifications regarding their invoices.
  • Q: What are your payment terms?
A: Payment terms are outlined in the service agreement and typically require payment within 30 days of invoice receipt. We offer various payment methods for client convenience, and any late payments may incur additional charges as specified in the agreement.
  • Q: How do clients provide feedback on your services?
A: Clients can provide feedback through regular meetings with their account manager, surveys, and direct communication with our customer service team. We value client feedback as it helps us continuously improve our services.
  • Q: What support do you offer after services are implemented?
A: We offer ongoing support through regular check-ins, 24/7 customer service, and immediate response to any issues that arise. Clients have access to their account manager and our support team for any assistance they need.
©2024, Battle Horne Security Incorporated
Web Admin: neospartanit.com, NEO SPARTAN, LLC
.
.